PRIVACY POLICY

Nutrisciente SB, Soc. Uni. Ltd guarantees the confidentiality of all data provided during the process of visiting and / or order, your data will not be given to third parties, except to physical instructors, if you have any medical indication of health that requires adaptation. All data are transmitted to a secure server protected by a 128-bit SSL security certificate, which encrypts/encodes all information communicated with Nutrisciente SB, Soc. Uni. Lda. You can verify that communication is secure when the padlock symbol appears in your internet browser and when the address begins with https. All data collected are intended for the processing of information requests and statistical analysis. For direct marketing purposes, Nutrisciente SB, Soc. Uni. Lda only uses the e-mail address, not using the mobile phone number for advertising purposes. All users have the right to access, modify and remove their data. If you wish to remove your data from our database, you can do so through our contacts. The use of Nutrisciente SB, Soc. Uni. Lda website implies acceptance of this privacy agreement. The team reserves the right to change this agreement without notice. We therefore recommend that you consult our privacy policy regularly so that you are always up to date.

DATA COLLECTED REGISTRATION

If you wish to use or access company information or request contact details we will ask you to register. As part of the registration, personal data necessary for the formation and fulfilment of the contract will be collected, for example: your first and last name, e-mail, as well as other additional voluntary data. Like other websites, we collect and use information contained in advertisements. The information includes your IP (Internet Protocol) address, your ISP (Internet Service Provider), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and which pages you visited within our website.

Purpose:
– Obtain data for verification of potential customer;
– Sending campaigns, newsletter;
– Identify the potential customer who contacts us for market analysis.

DURATION OF STORAGE AND RETENTION PERIODS

As a rule, your data will be kept when it is necessary for the fulfilment of the purpose for which it was obtained, for the fulfilment of the contract, when we have a legitimate interest in keeping it (for example, after the fulfilment of our contractual obligations, we may continue to have a justified interest in marketing via postal mail), for possible scientific publications or when we need to keep them to comply with certain legal obligations (for example, under commercial and tax laws there are certain documents, such as contracts or invoices, which we are obliged to keep for the period laid down by law). Upon completion of the work / contracted services will be removed in full all information provided by customers ensuring Nutrisciente SB, Soc. Uni. Ltd that are not moved, copied or transferred to third parties.

PHYSICAL ACTIVITY CLASSES DEVELOPED BY THIRD PARTIES

The physical activity bonus classes included in this day will be given by certified physical activity instructors and are optional. Therefore, the customer may decide not to take the offered exercise classes. If the client wishes to take advantage of the bonus classes, he/she will be entirely responsible for any physical damage that may occur during the sessions, since they are optional and do not have insurance against physical damage.

LIVE RECORDING

The training sessions that will be available on this day will be held live and recorded so that they can only be available to all participants who join the day. For this reason, we advise you to keep your camera switched off if you do not authorise the recording of your image. The recordings will be available exclusively in the private groups created for the journey to which the client will have access, and will not be distributed to third parties or by other means of communication.

SERVICE PROVIDERS

Nutrisciente SB, Soc. Uni. Ltd may contract external service companies or marketing professionals for contract management and execution of work, having with them a protocol of security and confidentiality safeguarded. These service companies are carefully selected and regularly supervised, paying special attention to the security level and the use of technical and organizational measures adequate to the protection of the personal data they keep.

WHAT ARE COOKIES?

A cookie is a small text file that a website installs on your computer or mobile device when you visit it. These files allow the website to “remember” your actions and preferences over a period of time, including your username, chosen language, character size and other display settings. This is why when you scroll through the pages of a site or return to a site you have already visited, you do not, in principle, have to re-enter your preferences when you return to a site.

HOW WE USE COOKIES?

Our website uses cookies to manage user navigation, and this management may be carried out by our site and external parties’ sites for the purposes of statistical analysis. The cookies on our website are used for various purposes, namely:

Authentication – in order to recognise the user during their session.Security – to support the security features implemented and detect malicious activity.Preferences and service analysis – to know which language is in use in the user’s session and personalise their navigation on the site.Usage statistics – to provide anonymous statistical data regarding the use of the sites, such as the sites from which they come, the pages visited, the number of visitors and the software used by the client.By browsing our sites you will be consenting to the use of cookies.

HOW TO CONTROL COOKIES?

You can control and/or delete cookies as you wish. You can delete all cookies already installed on your computer or mobile device or activate an option available in most browsers that prevents their installation. But if you do so, you may have to manually configure some preferences every time you visit a site and you risk disabling certain services and functionalities.

RIGHT TO CLAIM TO THE CONTROL AUTHORITIES

You have the right to lodge complaints with the relevant Authorities. To do so, you may address the data protection authorities competent for your town or region, or the data protection authorities competent for Nutrisciente SB, Soc. Uni. Lda, that is: National Commission for Data Protection, geral@cnpd.pt.

REFUNDS AND RIGHT OF FREE RESOLUTION

Nutrition consultations (provision of services):In accordance with Decree-Law No. 24/2014, the client has the right of free resolution on the provision of the service of nutrition consultations within a legal period of 14 after the purchase. In this way Nutrisciente SB, Soc. Uni. Lda, undertakes to change the date of service that initially the customer made the payment, in case the customer can not enjoy the purchase on the selected date, or to reimburse the amount paid. In case of refund, the final amount will be applied to the bank transfer rates in force, and the amount will be transferred within a legal deadline of 14 days after the complaint.

Infoproducts (ebooks and Academy courses):According to Decree-Law No. 24/2014, Article 17 and paragraph l), the customer may not withdraw from the purchase of digital content not provided in material support, such as the ebooks of Recipes and training courses of the Academy of Nutrisciente®, so it does not benefit from the right of free resolution. Thus you will not be entitled to a refund of the amount.

Digital content: According to Decree-Law No. 24/2014, article 17 and paragraph l), the customer may not withdraw from the purchase of digital content not provided in material support, so he does not benefit from the right of free resolution. Therefore, you will not have the right to a refund of the amount.